Customer survey

Please tell about yourself: which of the following groups do you belong to?

Startup

Biotech

Midsize Pharma

Big Pharma

Academic organization

How did you learn about ChemDiv?

Recommendation of a colleague

Internet advertisement

Mass mail

Our sales representative contacted you

Surfing the net

How many compound suppliers do you work with on a regular basis?

Just ChemDiv

With 1-3 suppliers (incl. ChemDiv)

With 3-5 suppliers (Incl. ChemDiv)

With over 5 suppliers (incl. ChemDiv)

Please rank the following factors from 1 to 7, what makes you choose ChemDiv over the competition.
(1 is the most important factor, 7 the least important)

Quality and Purity of Compounds

Uniqueness of Chemistry

Variety of Chemistry

Quality of Customer Service

Special Scientific Areas of Expertise

Price

Overall reputation

What do you NOT like about working with ChemDiv, what needs improvement?

What, in your opinion, is ChemDiv's PRICE/QUALITY ratio or value for money compared to competition?

Lower Value for the Price

About the Same Value for the Price

Higher Value for the Price

How likely are you to recommend ChemDiv's compound libraries to a friend or colleague?

0

1

2

3

4

5